top of page
Frequently Asked Questions - A Twisted Bunch

Frequently Asked Questions

A Twisted Bunch logo
  • How do I place an order online?
    Ordering from A Twisted Bunch is very easy. Make your selection from our collection of products, add them to your cart then from your cart you can checkout and enter your payment and delivery details. You will be emailed a confirmation shortly after your order is placed. Please contact us if you think there has been a problem with delivery and we will follow this up for you.
  • Can I create a custom order?
    Yes! We would love to work with you to create a custom arrangement for your special event or occasion. Simply get in touch via our contact page or head in store to discuss!
  • How far in advance do I need to order?
    To give us enough time to prepare your beautiful flowers, please complete your order a minimum of 4 hours before your desired delivery time.
  • What payment options are available?
    You can pay via credit card through our online checkout. Alternatively, if you're lucky enough to be local, you can place your order with us and pay in store.
  • How much does delivery cost and where do you deliver to?
    A Twisted Bunch Ships throughout Canterbury, New Zealand. We offer different shipping options for different areas within Canterbury as well as a pickup option from our Darfield store. ​ Delivery Areas: Christchurch/Canterbury, Waimakariri District, Lake Coleridge, Terrace downs $22 Darfield immediate Township $15 Local townships $18 (Outer Darfield any RD address's, Charing cross, Coalgate, Glentunnel, Hororata, West Melton, Kirwee, Waddington, Sheffield, Springfield Rolleston,Lincoln, Prebbleton)
  • What shipping options are available?
    Our online checkout system gives you the option to pick your order up from our Darfield store or to have your favourite flowers posted to the recipient.
bottom of page